Overview You may notice that your ListMabager server is running in disabled mode and the Utilities : Administration : Server : Operational Statistics : License Capabilities page shows a DisabledMessag...
Overview You have an on-premise installation of Lyris LM and when you attempt to access the site you receive the error message: Server Unavailable Could not log you in because the server could not be ...
Overview In some circumstances, it may be necessary to rename a LM node to ensure it holds the correct value. That might happen after a server migration or upgrade, for example. Incorrect node names m...
Overview Some emails are not sent and show errors related to DMARC policies. This article describes a high-level overview of DMARC and how to configure ListManager to send DMARC compliant mail. Inform...
Overview After following the steps to install Lyris LM as Windows services, you discover that the Web Service is not listed in Windows Services. Prerequisites This solution applies to Lyris LM version...
Overview After changing the lmcfg.txt file to allow TLS by setting $starttls_extension_enabled=true you notice that message delivery is taking significantly longer than before. Prerequisites To comple...
Overview A List Administrator complains that when they connect to your Lyris LM instance from outside your network, via the internet, they receive 404 errors when attempting to access certain pages. H...
Overview In Lyris LM releases prior to version 12.3.6 you may experience an error when sending messages with DKIM enabled. The log will contain errors such as dkim=permfail (body hash did not verify) ...
Overview You are a Lyris LM customer and need help setting up new support portal accounts for some of your coworkers or employees. Solution Setting up a new support portal account can be done using...
Overview You would like to craft a SQL query to perform a function such as purging held, unconfirmed, unapproved, expired, unsubscribed, or old referred members and need to know which fields have this...