Overview A given person reportedly became a member of more than one list without confirming the subscriptions via email, as would have been expected. Solution The default behavior is: if the user subs...
Overview You enabled TLS encryption using the $incomming_smtp_starttls_extension_enable=true setting in your lmcfg.txt file and want to know how to disable SSLv2 and SSLv3 in ListManager. Solution Ope...
Overview You have been accessing LM through the portal login at lyrishq.net, but when you try to log in you receive an error indicating that your username or password is not correct and you need assis...
Overview The client can ask about the effect of delaying the 12.4 upgrades on connecting to LM and reporting. Information If the LM upgrade is delayed, it will not affect connecting to LM, it will onl...
Overview You have two databases called Listmanager on two different servers and need to know which database is connected to LM. Solution To Determine which database is connected to LM follow the follo...
Overview You want to get the Time Opened from the database and need to know what table Time Opened is on. Information The clicktracking_ table stores events like Time Opened. Look for records where th...
Overview You notice that there are issues subscribing to your lists from Windows workstations using Firefox or Chrome. Firefox and Chrome appear to fail to resolve the list server's location and updat...
Overview After enabling SSL, the URL has 'https' turned on. You may want to know if http URL will still work. Information Once you set up SSL / HTTPS for your LM instance, HTTP will be auto-redirected...
Overview It is known that enabling TLS affects the mailing speed in LM especially when there are a large number of TLS enabled domains in a mailing list. You may want to know if it is possible to disa...
Overview One of your Server Administrators is reporting that they are trying to reset their password but are not receiving the reset email from LM. You would like to know what address LM is using to s...