Overview After sending a mailing a member reports that they received an email that indicates that their account has been put on hold because of messages bouncing. The message reads: This email message...
Overview You have one or more Lists that you would like to move to a new Site you have configured in Lyris LM and need details on how this is done. Prerequisites You are an Administrator on your ListM...
Overview When you send out mailings you would like the 'Reply To' address to be the list email address. Solution Navigate to Utilities > List Settings > Email Submitted Content Click the Header Rewrit...
Overview You would like to configure your Lyris LM Discussion Forums so that certain lists, or forums, are not visible to non-members and prevent non-members from requesting access to the lists when c...
Overview You have been contacted by a member or a member's email administrator to advise you that your Lyris LM site is being blocked due to SPF failures caused by a discrepancy between your Internet ...
Overview Some of your users' email servers are rejecting list messages due to a mismatch between the From address and the return-path and you would like to set a different return-path for a specific d...
Overview When you generate content from the Lyris LM interface, you are able to track Opens and Clicks. But when users submit content via email, the List only tracks Opens and not Clicks and you would...
Overview You discover that a large number of your Members have been set to 'Held' Status after a mailing that occurred when their email server was experiencing an outage. You notice that the Members w...
Overview While reviewing your Members you notice that an email is missing from the list and you would like to know what caused this. Information The exact cause of a Member's removal from the system c...
Overview After moving your ListManager server to an internal network, links which have Clickthrough Link Tracking enabled are not working. Because Clickthrough Link Tracking requires a public IP as it...