Overview When you are testing the output of a Segment you've created in ListManager and you export the data, the CSV file only includes the MemberID_ and EmailAddr_ fields and you would like to see th...
Overview ListManager requires that some ports are accessible through the firewall for correct operation. Failing to reach those ports may cause issues when delivering and receiving mailings, as well a...
Overview We can enable additional ListManager error logging. Solution By default ListManager will log warning and error messages for debugging purposes. When troubleshooting an issue, it is sometimes ...
Overview You send a mailing with the subject, All About My Office Hours, but the mailing is never delivered. When you change the subject to My New Hours the mailing is delivered. Checking the transact...
Overview ListManager - URLs in Mailings Contain the Wrong Port or Are Missing the 'S' in https Solution After changing the ListManager Web service's port number you will find that URLs in your mailing...
Overview As an Administrator of your LM system, you want to secure connections to your site using Secure Socketed Layers (SSL) or you want to replace your existing SSL Certificate with a new one becau...
Overview Adobe Flash Player reached its end-of-life at the end of 2020. Upgrade LM, which previously had reporting capabilities that depended on Flash, to remove these dependencies. Information Since ...
Overview You would like to implement an authentication method using Windows or Azure Active Directory (AD), SAML 2.0, OAuth, Single Sign-On (SSO), or web application proxies and want to know if they a...
Summary When SSL in enabled at LM tclweb servers, they present a login screen that is properly encrypted with an https:// prefix. After a user logs in they specifically switch back to a non-encrypted...
Overview You want to run your LM server on TLS 1.2, but after disabling TLS 1.0/1.1 and enabling TLS 1.2 on the Database and LM the LM service will not start and you find error messages in the logs si...