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Articles

  • Does LM Support Windows 2019 Servers?

    Overview You are currently using Windows Server 2012 and are considering upgrading to Windows 2019 and would like to know if LM can be run on this OS. Information Unfortunately, LM does not currently ...

  • Restore your Lyris LM SQL Server Database

    Overview You have been maintaining regular backups of your ListManager Microsoft SQL Server Database by following the steps in the Backup Your Lyris LM SQL Server Database article. Now you need to res...

  • Can Lyris LM be Deployed in the Cloud?

    Overview Whether you are planning the migration of an existing installation or the installation of your first ListManager server, you would like to know if you can deploy it on a cloud service like Az...

  • LM Release Notes for Version 12.4.1

    Overview You are preparing to upgrade to version 12.4.1 and would like to know what new features have been added with this release. Information Below you can download the Release Notes PDF. NOTE: Vers...

  • No Option to "Upgrade" When Attempting to Upgrade to LM 12.4

    Overview You are running a version of LM lower than 12.4 and are attempting to upgrade your instance, but there is no option to Upgrade, only Install and you would like to know how to perform the Upgr...

  • Windows 12.4.1 LM Installer File

    Overview You have downloaded the lm-12.4.1-mssql.exe or lm-12.4.1-oracle.exe file as described in the Where to Download the Latest Version of LM article and want to ensure that the executable is appro...

  • Will ListManager Work if SSL 1.0, 2.0, and 3.0 and TLS 1.0, 1.1, and 1.2 Are Disabled?

    Overview You want to enforce the highest level of TLS only and disable all weaker SSL and TLS versions and want to know if ListManager can operate with just TLS 1.3. Information ListManager has certai...

  • Downloading previous Lyris LM releases

    Overview You may need to download an earlier version of ListManager, but cannot find the appropriate links. Information Installers for previous LM releases can be downloaded from the FTP server: Using...

  • Is there a Lyris LM cloud subscription?

    Overview Current Lyris LM on-premise customers may want to know whether there is a cloud option they can migrate to, as well as the associated costs, contract models, and content migration aspects lik...

  • Installer cannot connect to MS SQL with integrated authentication during upgrade

    Overview While performing a version upgrade, the installer may fail to connect to the ListManager's MS SQL database when the integrated authentication is defined. The installer presents the message Th...